Refund policy
Refund & Return Policy
At Black & Brazen, we want you to be happy with your purchase.
If you're not completely satisfied, you may return your item within 30 days of delivery for a refund or exchange.
Return Eligibility
To be eligible for a return:
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Item must be unworn, unwashed, and in original condition.
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Item must be returned within 30 days of delivery.
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Proof of purchase is required.
Non-Returnable Items
We do not accept returns on:
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Items damaged due to misuse or improper care.
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Final sale or clearance items (if applicable).
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work quickly to make it right.
Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund.
Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund.
Contact Us
For questions regarding returns or refunds, please contact us at: